{"id":10957114,"date":"2025-07-03T03:03:27","date_gmt":"2025-07-03T03:03:27","guid":{"rendered":"https:\/\/lordandjames.com\/shipping-returns-3\/"},"modified":"2025-08-05T17:11:46","modified_gmt":"2025-08-05T17:11:46","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/lordandjames.com\/fr\/shipping-returns\/","title":{"rendered":"Exp\u00e9dition et retours"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10957114\" class=\"elementor elementor-10957114\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7accae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7accae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2a318ef\" data-id=\"2a318ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c010769 elementor-widget elementor-widget-text-editor\" data-id=\"c010769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Exp\u00e9dition<\/h3><p>La date d'arriv\u00e9e de votre envoi d\u00e9pend de la m\u00e9thode choisie lors de la commande.  Dans les 24 heures ouvrables suivant la passation de votre commande, nous vous contacterons pour vous informer d'un \u00e9ventuel retard dans la livraison d'un article que vous avez command\u00e9. Nous gardons les stocks en rayon et pr\u00eats \u00e0 \u00eatre exp\u00e9di\u00e9s, il est donc peu probable qu'un tel retard se produise.<\/p><h3>Envois endommag\u00e9s<\/h3><p>Si un envoi arrive endommag\u00e9, vous devez faire une r\u00e9clamation dans les 3 jours ouvrables suivant la r\u00e9ception des marchandises. Contactez le service client\u00e8le pour faire votre r\u00e9clamation : sales@lordandjames.com.<\/p><h3>Retours<\/h3><div>Toutes les demandes de retour doivent \u00eatre effectu\u00e9es dans les 30 jours suivant la r\u00e9ception de l'envoi. Des frais de restockage de 25% minimum sont appliqu\u00e9s \u00e0 tous les produits retourn\u00e9s. Les commandes pass\u00e9es depuis plus de 30 jours ne peuvent \u00eatre retourn\u00e9es.<\/div><h3>\u00a0<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Your shipment arrival date will depend on the method chosen during checkout.\u00a0 Within business 24 hours of placing your order, we will contact you to let you know if there is a delay for any item you have ordered. We keep inventory on shelves and ready-to-ship, so this is an unlikely delay. Damaged Shipments [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10957114","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; Returns - Lord &amp; James<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lordandjames.com\/fr\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Returns - Lord &amp; James\" \/>\n<meta property=\"og:description\" content=\"Shipping Your shipment arrival date will depend on the method chosen during checkout.\u00a0 Within business 24 hours of placing your order, we will contact you to let you know if there is a delay for any item you have ordered. 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